WhatsApp will no longer be supported on select older versions of Android and iOS starting today. The instant messaging giant has been warning its users about this for months now, and moving forward, Android version 2.3.7 and older as well as iOS 8 and older will not be supported by WhatsApp. Affected users will lose all of their chats if they haven’t backed them up or exported yet. This comes just a month after WhatsApp shut down support for Windows Phone users.
- WhatsApp for iPhone users on iOS 8 or below should upgrade today
- Affected users must export important chats to safe places
- Old phone users should switch to new devices with fresh software
- WhatsApp will also not work on a number of Android and iOS phones from 1 February, 2020
- On 31 December 2019, WhatsApp withdrew support for Windows Phones
The company had announced this deadline last year, giving users plenty of time to either update their phones to newer Android and iOS versions, or save their chat history. In any case, phones bought in or before 2015 may have a chance of running on these older versions of Android and iOS, and the users with older software must check for Android updates in case any are pending to avoid losing access to WhatsApp support. If you are one of the affected users, you next steps should be to save your chats as soon as possible, to avoid losing all data. You should also consider switching to a newer device with updated software. Another reason to go for newer Android version is that they come with fixes for vulnerabilities and security enhancements.
To save chats, open the WhatsApp > tap on the ‘three dots’ on the top right of the chat screen > Tap on More > Export Chat > and select whether you want to include media or not. Select the platform you want to save your chats to, for instance you can choose to send it to your email account, where you can keep those saved chats to come back to later. This option to save chats isn’t available in Germany, unfortunately.
As mentioned, we recommend affected users to switch to newer smartphones that run on fresh Android and iOS versions to ensure access to WhatsApp. WhatsApp recommends upgrading to phones running on Android OS 4.0.3 and newer, and iOS 9 and newer.
How to backup chats on Android:
– After opening the app, tap on three vertical dots on the top right corner of your Android phone
– Tap on Settings
– Then click on ‘Chats’
– At the bottom, click on ‘Chat backup’ option. It will show you the Google Drive Settings option.
Once you have done these settings, all your chats will get backed up for now and for the future.
How to backup chats on your iPhone:
To backup your chats on iOS, you must turn on iCloud Drive on your iPhone. After that, follow these steps:
– Go to WhatsApp
– Click on the ‘Settings’ option at the bottom right corner
– Tap on ‘Chats’
– Tap on the ‘Chat backup’
– Select the option ‘Back Up Now’ to backup chats to your iCloud Drive
– iOS users can also allow iCloud to automatically store their WhatsApp conversations on the screen
– If you want the app to back up your chats and media automatically, tap the ‘Auto Backup’ option
– Select the backup frequency – Daily, Weekly and Monthly – according to your needs. You can also include media by clicking on ‘Include videos’ option
-And viola! Your chats will get saved.
WhatsApp also listed the operating systems that the app supports and recommends users to use the following updated devices:
-Android running OS 4.0.3+
-iPhone running iOS 9+
-Select phones running KaiOS 2.5.1+, including JioPhone and JioPhone 2